Free UK Delivery over £35. Add a Free Handwritten Greeting Card to your order.

Shipping & Refund Policy

Shipping

UK: Standard shipping is £3.00 via Hermes.

Next Day delivery is £6.99

Please allow up to 5-7 working days for your order to be dispatched.

Once dispatched you will be sent an email confirmation and a tracking number.

Rest of World: Prices calculated by weight at checkout. 

If your country is not listed for delivery, please send us and email and we will do our best to accommodate shipping to your country.

 

Returns & Refunds

We hope you are completely in love with your purchases, however, if you have any issues with your items please contact us via hello@formacandle.co.uk so we can resolve them. 

If your items have arrived damaged, please email images within 24hrs of receiving your order.

We currently do not accept returns for candles, as most are made to order.

The buyer is responsible for return shipping costs.